FFAIR Limited uses cookies on our website (ffair.io) and within our software platform, which includes our Exhibitor Tasks, Exhibitor Manual and Exhibitor Shop products. This policy explains what cookies we use and why.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are used to make websites work correctly, remember your preferences and provide a secure experience. Further information about cookies can be found at AllAboutCookies.org or the ICO's guidance at ico.org.uk/cookies.

The cookies we use

FFAIR currently uses only strictly necessary cookies on our public website. We do not use advertising, tracking, behavioural profiling or analytics cookies on this website. Because we use only cookies that are essential to operating the site and platform, these are placed without requiring your prior consent under UK PECR (Privacy and Electronic Communications Regulations).

We intend to introduce additional optional features (such as analytics) in the near future. When we do so, we will implement a Consent Management Platform (CMP) and update this policy before any non-essential cookies are placed. You will be given a clear choice at that point.

Strictly necessary cookies

These cookies are essential for you to navigate the site and platform securely and use core features such as logging in. They cannot be switched off. They do not store personally identifiable information and are either deleted when you close your browser or retained only for the duration needed to keep your session secure.

Cookie Name: ffair_session

Provider: FFAIR

Purpose: Manages your authenticated platform session

Duration: Session

Cookie Name: ffair_auth

Provider: FFAIR

Maintains your login state

Duration: 30 days

Cookie Name: __stripe_mid

Provider: Stripe

Fraud prevention and payment security

Duration: 1 year

Cookie Name: __stripe_sid

Provider: Stripe

Session management for payment processing

Duration: 30 minutes

Video Content

Our website uses ReelFlow to deliver embedded video content. ReelFlow is used solely for video streaming and does not set tracking or advertising cookies on your device.

Managing cookies

You can manage or delete cookies at any time through your browser settings. Instructions for the most common browsers are available at:

• Google Chrome: support.google.com/chrome/answer/95647

• Mozilla Firefox: support.mozilla.org/kb/enable-and-disable-cookies

• Safari: support.apple.com/guide/safari/sfri11471

• Microsoft Edge: support.microsoft.com/help/4027947

Please note that disabling strictly necessary cookies will affect your ability to log in and use the FFAIR platform.

Changes to this policy

We review this Cookie Policy at least annually and will update it before introducing any non-essential cookies or tracking technologies. The "Last Updated" date at the top of this page indicates when it was last revised.

Contact

If you have any questions about our use of cookies, please contact us at dpo@ffair.io or write to us at: FFAIR Limited, Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY.